Looking for old-time HCA users

[KHarms]

We are looking for some HCA users who are using HCA, just not HCA 9 or HCA 8. If you still are using an older version of HCA please send email to TechSup@HCATech.com and let us know what version you are using. We would like to get a better understanding on what you are doing with HCA and why you have not upgraded. We may possibly be upgrading some selected sites - at no cost - to better understand the recent changes we made in HCA 8 and 9 and how they work with existing stable designs.

Thanks.

[thomasgaryw]

Hi Kimberly,
I'm still running HCA 7.1 (Build 83). As you know I did purchase the upgrade to 9.0 based on some of the new features. The reason that I hadn't upgraded to 8.0 was that most of the new features were for Insteon and I'm only using X10 at the moment. It's proven to be a realiable version, but I'll be taking a look at 9.0 shortly.
Kind regards,
Gary Thomas

[catvet_1]

I have been an HCA user since version 3. I upgraded regularly until version 7. Everything seemed to work fine. Thanks to the offer I received to upgrade to 9 at a great price, I did. Initially, I had to tweak a few things. Asked for help and found that all versions were still on my computer. So, after uninstalling all other versions, version 9 is doing ok. I'm still having one problem that I have contacted tech support for. Like one other person posted, I am not using Insteon at this time, so the need for anything else at the time was unnecessary. Thanks for the great offer to grab version 9.

[Mike]

Hi Kimberly,
Thomas says it all for me:
Hi Kimberly,
I'm still running HCA 7.1 (Build 83). As you know I did purchase the upgrade to 9.0 based on some of the new features. The reason that I hadn't upgraded to 8.0 was that most of the new features were for Insteon and I'm only using X10 at the moment. It's proven to be a realiable version, but I'll be taking a look at 9.0 shortly.

But in fact I've paid for V9 and have PayPal receipts, but haven't received download eail directions as yet.
Greetings!
Mike

[KHarms]

Hi Mike.

First check any junk mail folders or systems you have. The download instructions look a lot like a "form letter" so they get taken in by some filters. If you still don't find it then send an email to Tech Support about not getting the download instructions.

[rdunaway62]

Hi Kimberly,

I'm still using 7.1 (Build 83). I haven't upgraded to 8 or 9 yet due to the same responses as above (Significant changes were for Insteon support). I did purchase the upgrade to 9 recently, but can't seem to install it. I will send an e-mail. to Tech Support later.

If there is anything you need for testing on my system, I'm not in any hurry to upgrade to 9 yet. I have time to help you with what ever testing you need. I have versions to 6.3 backed up. I can run any of them on a test bed setup I have set aside for tinkering. I use it for testing/debugging and other software against or with HCA and various other softwares.

Thank you
--
Ron Dunaway

[KHarms]

Thanks.

Actually I am looking for some users of HCA V7 or earlier who have not upgraded or plan to upgrade. And they are hard to find.

[WilliamH]

I am currently using 6.3, on a SBS 2003 box with UPB system. The reason I have not upgraded is the system works and the cost of the "plus" version needed to operate UPB system.

[KHarms]

Hi William

Could you please email Technical Support (TechSup@hcatech.com). Thanks.